Our Privacy Policy

Last Updated: 17th April 2025

At Villa Hilton Hotels & Apartments, your privacy is of utmost importance to us. As a 5-star hotel committed to excellence, we understand that the confidentiality and security of your personal information are vital to your comfort and trust. This Privacy Policy outlines how we collect, use, and protect the information you provide when making an online reservation and during your stay with us.

1. Information We Collect

When you make a reservation through our online booking platform, we may collect the following information:

Full name

Contact details (email address, phone number)

Billing and payment information

Guest preferences (e.g., room type, special requests)

Identification details (if required by local regulations)

2. Purpose of Information Collection

All personal information collected is used solely for the purpose of managing your reservation and providing exceptional service during your stay. Specifically, your information helps us:

Process and confirm your booking

Communicate with you regarding your reservation

Prepare for your arrival and ensure your preferences are met

Comply with any legal or regulatory obligations

We do not sell, share, or distribute your personal information to third parties for marketing or any other purposes unrelated to your stay.

3. Privacy and Confidentiality During Your Stay

At Villa Hilton Hotels & Apartments, we respect the privacy of all our guests. Every aspect of your stay, including your identity, room number, and guest activity, is treated with the highest level of discretion and confidentiality. Our staff is trained to uphold this standard and ensure your experience remains private and secure.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our reservation system uses encryption and secure server technology to safeguard your personal and payment information.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you

Ask for corrections or updates to your information

Withdraw consent or request deletion of your data (subject to legal obligations)

To exercise these rights, please contact us with our phone or emaill address below.

6. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. Any updates will be posted on this page with a revised effective date.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact:

Villa Hilton Hotels & Apartments

Plot 70 - 73 Unit K, Ewet Housing Estate , opposite 4 Lanes, Uyo. Akwa lbom State, Nigeria.

[email protected]

+234-809 4466 550

Thank you for choosing Villa Hilton Hotels & Apartments. We look forward to welcoming you and ensuring your stay is as private, comfortable, and enjoyable as possible.